Daily Archives: June 20, 2013

Achieving Patient Satisfaction through Employee Engagement

As Medicare reimbursements have become tied to patient satisfaction, hospitals and health systems have begun to re-examine how they can improve patient experience – a topic that was recently investigated by The Beryl Institute and Catalyst Healthcare Research.  In their…

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The Art of Being an Office Support Chameleon

The Art of Being an Office Support Chameleon

The beauty of working in an administrative capacity is that if you have a “roll up your sleeves” attitude and strong work ethic, you truly have the ability to adapt yourself to different roles across a variety of industries in…

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